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Shipping Policy
🌍 Worldwide Shipping
At Maisonfi, we are delighted to offer international shipping to a wide range of destinations, including the United States, Canada, Australia, Europe, and many other countries around the world.
📦 Order Processing
Processing Time: After confirming your payment, we aim to process all orders within 1–3 business days (excluding weekends and public holidays).
Once your order is shipped, we will send you an email containing tracking details so you can easily monitor the status of your delivery.
🚚 Shipping Options & Delivery Times
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Standard Shipping: Estimated delivery within 7–15 business days.
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Expedited Shipping (if available): Estimated delivery within 3–7 business days.
Shipping Costs: Shipping fees will be calculated at checkout based on your shipping location and selected delivery method.
Please note that delivery times are estimates and may vary due to customs delays or regional logistics.
✈️ Customs & Import Fees
For international orders, customs duties, taxes, and any other applicable import charges may apply. These charges are the responsibility of the customer and are determined by the customs regulations in the destination country. These fees are not included in the product or shipping cost.
📫 Order Tracking
Once your order has been shipped, you will receive an email with your tracking number so you can stay updated on your package's journey.
❗ Shipping Delays or Lost Packages
If your order appears delayed or is not showing up, please contact us at support@maisonfi.com. We will work with our shipping partners to resolve any issues as quickly as possible.
📍 Incorrect Address Disclaimer
Please make sure that the shipping details you provide are accurate when placing your order. Maisonfi is not responsible for lost or delayed packages resulting from incorrect or incomplete address information. If your order is returned to us, additional shipping charges may apply to reship the package.
📧 Contact Us
If you have any questions or concerns regarding shipping, feel free to get in touch with us at:
Email: support@maisonfi.com